How to Manage a Grievance Process at Work
This interactive, animated course will take you through a step-by-step approach of how to manage a grievance process at work.
A workplace grievance can be anything from a minor concern to a formal complaint about the business, an individual or a group of individuals within the company.
All employees have a right to raise a grievance at any point during their employment; no minimum level of service is required from their employer. This is why measures set in stone to deal with grievances are important to your business and your employees.
Employers have no explicit obligation to investigate grievances raised by workers or employees who have already left their employment.
1st half of How to Manage a Grievance Process at Work
Test Your Knowledge
2nd half of How to Manage a Grievance Process at Work
Test Your Knowledge 2
Reference Documents